Information
Welcome to the FAQ section of mummychellejewelries. Here, we've compiled answers to the most common questions we receive. We hope this helps you find the information you need quickly and easily. If you have any further questions, please don't hesitate to contact us via our contact page.
Frequently asked questions
Below are some of the frequently asked questions by our customers regarding mummychellejewelries products and services. We aim to provide clear and concise answers to assist you in your shopping experience.
What are the most common questions customers ask you about your jewellery or service?
The most common questions relate to our terms and conditions. Please review this section on our website for detailed information.
What are the key things customers need to know about returns or exchanges?
Please note that mummychellejewelries operates a "no return, no exchange" policy. We encourage you to carefully review your order before finalizing your purchase.
Do customers frequently ask about delivery options, times or costs?
Yes, delivery options, times, and costs are frequently asked about. Details can be found on our shop page during the checkout process.
Are there any tips you usually give customers on how to care for their new jewellery?
To care for your jewellery, we recommend using a gold soak and polishing with a gold cloth to maintain its shine and appearance.
Still got questions?
If you couldn't find the answer you were looking for in our FAQs, don't worry! Our customer support team is here to help. Contact us directly, and we'll be happy to assist you with any inquiries regarding mummychellejewelries' products, services, or policies.